Why are your carriers not rated for RV or Travel Trailer use?
This is simply because the ride at the rear of an RV or Trailer is significantly rougher when compared to the rear of a standard passenger vehicle. The reason for this is that the rear of an RV or travel trailer is typically extended well beyond the rear axle, which results in a see-saw like action when driving down the road that in turn creates a lot of extra movement on the hitch and bicycle carrier.
How can I prevent the theft of my bike carrier and/or cargo carrier?
DK2 manufactures a locking hitch-pin (BCLHP100) that prevents theft of the product on selected models (HCC602, BCR690E)
How do I know the payload capacity of my bike carrier and/or cargo carrier?
Please refer to the user manual provided with your product at purchase for information on payload capacity, or visit your product's page on our website and navigate to the "Specifications" tab to find your product's payload capacity.
What is the longer strap included with my BCR690E used for?
This is an extra level of safety to help keep your BCR690E secure during transport.
How do I protect my cargo from getting wet or damaged from the elements?
DK2 manufactures a waterproof cargo carrier bag that's designed to protect all cargo loaded into your HCC602 or HCC502A. You can purchase this product by visiting https://detailk2.com/shop-parts/p/hccb6020
